Help - I never received my ticket Last Updated: March 26, 2025 15:10 If you never received your digital ticket, please visit Ticketmaster's Help Center. Related articles How do I find my ticket in the Ticketmaster app? Where is the box office? What are the hours? When/How will I receive my ticket? Can I still print out my tickets at home? How does a ticket transfer work? Is it safe? Other articles in this section Ticket Policy Queens Local Ticket Discount When/How will I receive my ticket? What are the payment plan offerings and how are they used? Where can I buy tickets? What is the queue and how do I join? I have a question about my tickets Are there any discounts or promo codes for the festival? How many tickets can I buy? Is there a limit? How do I apply passcodes, discount codes and promo codes? See ALL Articles in this Section