ADA ACCESS AND ACCOMMODATIONS (subject to updates)
We want to make sure that all music lovers enjoy the Gov Ball experience!
- Getting There
- Accessible Festival Entrances
- Access Center
- Wristbands and Accessible Viewing Areas
- Patrons with Mobility Limitations
- American Sign Language (ASL) Interpreted Performances
- Special Dietary Needs & Prescription Medicine
- Service Animals
- Family Services
- KultureCity Sensory Inclusive
- Have Questions About Our ADA Access & Accommodations?
1. Getting There
Public Transportation
All MTA New York City Transit bus lines and most rail stations are accessible such as the 7 Train to Mets/Willets Point and Long Island Rail Road: Station stop Mets/Willets Point. Visit https://new.mta.info/ to find out more about accessible services from MTA.
Guests with disabilities that require the use of an elevator can take the 7 train to Flushing Main Street. Guests will then transfer onto a Manhattan-bound 7 train and exit at the next station, Mets Willets Point.
Please note accessible stations located at:
- 34th St- Hudson Yards
- Times Square- 42 St
- Grand Central- 42 St
- Court Sq
- 61 St-Woodside
- 74 St-Broadway
- Junction Blvd
- Mets-Willets Pt (Only Westbound towards Manhattan)
- Flushing-Main St
ADA Pickup & Drop Off
We offer an Accessible pick-up and drop-off location. Information on location will be released soon! The accessible pick-up and drop-off location and accessible route to the main festival entrance will be marked with the international symbol of access (ISA).
Parking
Parking is not available on the Festival grounds.
2. Accessible Festival Entrance
There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for the signs with the international symbol of access above the accessible entrance lanes or ask a staff member to direct you to the lanes. For questions about ADA and Accessibility accommodations, please contact access@govball.com.
3. ADA Accessibility Center (“Access Center”)
The Access Center will be located near the Front Gates of the festival, inside the entrance.
Our Access Center services include, but are not limited to:
- Answers to questions specific to the accessibility Program
- Information relevant to our patrons with disabilities
- Requests for accessibility Wristbands
- Power outlets for recharging powered mobility devices
- Programming information in large print and braille for reference
4. Wristbands and Accessible Viewing Areas
All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.
Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds, visit the map on the official Festival website, or the map on the official Festival app.
Viewing Area Wristband Policies
- ADA wristbands to access ADA seated viewing platforms and ASL viewing areas are good for the whole weekend.
- Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
- One companion wristband will be issued for each accessible guest.
- If an accessible guest wants to switch their companion, please bring the old companion wristband to the ADA kiosk to be reissued.
5. Patrons with Mobility Limitations
The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
For a map of the Access Pathways on site, please visit the Access Center.
The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.
6. American Sign Language (ASL) Interpreted Performances
The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Our cutoff date for requesting an interpreted performance has now passed.
You are still welcome to submit a request to have a specific performance be interpreted. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted. Please email access@govball.com.
A schedule of interpreted performances will be posted soon.
7. Special Dietary Needs and Prescription Medicine
Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access@govball.com for more information.
Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.
8. Service Animals
Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal or you can request the form in advance from access@govball.com. Please enter through the accessible lane at either entrance.
9. Family Services
Need a place to change a diaper? Or a place to sit and nurse? Please head over to the Access Center. They will direct you to an area for privacy.
10. KultureCity Sensory Inclusive
KultureCity is making Gov Ball sensory inclusive. Trained volunteers, sensory bags, and a mobile sensory room will be available for families and individuals who have sensory needs/non-visible disabilities. Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with PTSD, dementia, autism and other similar conditions (1 in 4 individuals). Sensory bags, equipped with noise canceling headphones (provided by Puro Sound Labs), fidget tools, and verbal cue cards, will be available for guests to use and take home at no additional cost. You can find the sensory bags and mobile sensory room by the Festival Entrance.
11. Have Questions About Our ADA Access & Accommodations?
For any questions, please email: access@govball.com.