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What ADA and Accessibility accommodations are available at Gov Ball?

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Getting There: ADA parking and Entry

Public Transportation

Arrive by train & subway from within NYC

Take LIRR or 7 train to Mets-Willets Point Station. The LIRR departs twice an hour from Penn and Grand Central Stations. You can catch the 7 from Hudson Yards, Times Square, Grand Central or any other station on the 7 line.

Parking

Parking is not available on the Festival grounds.

The Accessible Passenger Loading Zone for guests with disabilities is located at Grand Central Parkway Exit 9P, Sharp Right on Meridian Road, Proceed up to New York Ave and make a left turn Note: NYPD is going to have a check point right as people get off the Grand Central Parkway. The driver will need to clearly tell NYPD that they are dropping off an ADA patron at the ADA Drop Off.Clear signage (including VMT boards) will direct guests with disabilities to this location. The Accessible Passenger Loading Zone is 20 feet long and 96 inches wide to be in compliance with Section 503 of the 2010 Standards of Accessible Design.

***NEW FOR 2026: Prepaid parking is now available at Citi Field. Purchase parking to secure your spot and enjoy a short walk to the festival grounds.***

Accessible Festival Entrances 

There are specially designated lanes at the Festival entrances for patrons in need of accommodations. Look for the signs with the international symbol of access above the accessible entrance lanes or ask a staff member to direct you to the lanes.

ADA Accessibility Center (Access Center)

The Access Center will be located inside the main entrance and next to Guest Services. Please look for the Guest Services signage.

Our Access Center services include, but are not limited to:

  • Answers to questions specific to the Accessibility Program
  • Information relevant to our patrons in need of accommodations 
  • Requests for accessibility wristbands 
  • Power outlets for recharging powered mobility devices 
  • Programming information in large print and braille for reference 
  • Assisted Listening Devices (ALDs) 
  • ASL list of performances and registration

Accessible Viewing Areas

All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.

Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or American Sign Language (“ASL”) patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the ASL areas. The accessibility wristband is non-transferable.

Viewing Area Wristband Policies

  • All Festival attendees must have an event ticket for admission into the Festival
  • ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and ASL viewing areas are good for the whole weekend.
  • Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
  • One companion wristband will be issued for each accessible guest.
  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.
  • Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband.
  • The ASL viewing section(accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 
  • An accessible or ASL wristband does not guarantee a spot in the viewing areas
  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. 
  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 
  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Note: To access any ADA seating areas within the premium lounges and Benches (GA+, VIP, Pit Viewing) the patron and their companion must have those designated ticket types.

Can I bring a companion to assist me?

A companion is welcome at Gov Ball, but all festival attendees must purchase a festival ticket to enter. If you have any other questions or need anything else we will have staff available on-site at the Accessibility Center located by the main Festival entrance gate.

Wheelchair Accessibility & Other Powered Mobility Devices

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.

The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons in need of mobility accommodations. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.

Accessible Restrooms 

Accessible restrooms are available at each bank of portable toilets throughout the Festival venue. Additional Accessible restrooms may also be available at various stage ADA viewing platforms.

If so, access to the ADA-designated restroom(s) located at the ADA viewing platforms around site requires an ADA Wristband. All patrons who need to use the ADA restroom must obtain an official ADA Wristband prior to entry.

How to obtain an ADA Wristband:

  • Visit the Access Center (located inside the Main Entrance and next to Guest Services).
  • Wristbands are provided at no cost to patrons who self-identify a need for the accessible restroom.
  • Staff at the Access Center will issue the wristband upon request.

American Sign Language (ASL) Services

Guests requesting interpretation for specific performances should submit an Effective Communication Request Form: 

Effective Communication Form 

Requests should be submitted no later than: May 6, 2026 

While every effort will be made to accommodate requests, interpretation availability cannot be guaranteed for requests received after the deadline.

A schedule of interpreted performances will be posted soon. 

ASL (American Sign Language) Viewing Areas

Guests utilizing ASL (American Sign Language) services should visit the Access Center upon arrival to receive an ASL wristband.

How do I obtain an ASL wristband?

Upon arriving at the Access Center, please let a member of the accessibility team know that you are requesting ASL accommodations. An ASL team member will assist you with a registration process to sign up for your requested accommodation. This registration process requires the use of American Sign Language.

Once the process is completed, you may be issued an ASL wristband, which allows access to designated ASL viewing areas during interpreted performances.

ASL wristbands are valid for the entire Festival weekend. Please do not remove your wristband during the event. If your wristband becomes damaged or is removed, visit the Access Center for assistance.

ASL Viewing Areas

ASL (American Sign Language) viewing areas:

  • Are available only during performances scheduled to have ASL interpretation
  • Operate on a first-come, first-served basis
  • May reach capacity during popular performances
  • Allow one companion per guest with an ASL wristband

Please note:

  • This accommodation is designed only for those guests in need of American Sign Language as an accommodation. 
  • An ASL wristband does not guarantee access to a viewing area if the area has reached capacity.
  • ASL services are generally not provided between scheduled interpreted performances.
  • ASL viewing area is not open when there are no scheduled interpreted performances. 
  • Guests may bring their own interpreter for assistance throughout the Festival; however, interpreters must also possess a valid paid Festival ticket.
  • ASL viewing locations and interpreted performance schedules are available through the Festival app, Festival Help Center, and the Access Center.

Deaf and Hard of Hearing Accommodations

Assisted Listening Devices (ALDs) are available and may be requested at the Access Center.

Please note:

  • Receiver equipment is available on a first-come, first-served basis.
  • Availability may be limited.
  • Compatible personal devices may be used where applicable.

For advance accommodation requests, please complete the Effective Communication Form 

The Festival is a large outdoor event featuring professional concert sound systems and amplified music throughout the venue. Guests who are Deaf or Hard of Hearing and do not use American Sign Language are welcome to move throughout the Festival grounds (within the access permitted by their ticket type) to find the location and audio experience that best meets their individual needs.

Many guests find that positioning themselves closer to a stage or speaker array provides their preferred listening experience. Due to the size and layout of the Festival, audio levels and sound quality may vary throughout the venue.

Special Dietary and Prescription Medicine Needs

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access@govball.com for more information.

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.

Service Animals

Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual as an official service animal, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance.

How can I ask an accessibility or ADA question? 

For any questions, please email: access@govball.com. For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Effective Communication Form.

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