General

Lineup & Schedule

• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited Items

• What is the bag policy?
• What items are prohibited?
• What items are allowed?

Health, Safety & Security

• 2023 Entry Policy
• Safety at Gov Ball

Tickets

• Activate My Wristband
• Help - I never received my wristband?
• Is there an official place to buy tickets if they are sold out or sell resale tickets if I can no longer attend?
• I need to update my shipping address
• How do I upgrade my ticket to GA+, VIP or Platinum? 
• Questions about an order I already placed

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Accessibility

• KultureCity Sensory Inclusive
• How can I ask an accessibility or ADA question?
• Family Services
• Wheelchair Accessibility / Where can I charge my power wheelchair?
• Accessible Festival Entrances
• Can I bring a service animal?

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Getting Here & Getting Home

• Where to stay?
• Where to fly/train/bus into?
• Where and what time do gates open each day?
• How do I get to the festival?

General Info

• Does the festival have merchandise for sale?
• Do you have lockers available for rent?
• Where is the entrance to the festival?
• What are the location, dates & hours of Gov Ball?
• Is there a mobile app?
• Water Stations

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Contact Us

• I’m a band/artist. How can I play the festival?
• How do I contact the festival?